Repairing Flooded Carpet: A cheap job is a good job right? Wrong….

Don’t let a novice 24 hour carpet cleaner come to repair your carpets with water damage. These are the signs you have to be aware of:

Overcharging. An inexperienced water restoration carpet cleaner may build the job up with unnecessary inclusions. E.g. using dehumidification on the damaged carpets may not be needed.

Having the correct equipment. They may hire equipment from hire companies for the carpet. This is acceptable, but a professional water damage professional will possess all their equipment so they provide a faster response and hopefully a better value job.

Does not have a proper moisture metre. If they don’t have the proper moisture meter, they can’t see if the carpet is fixed. This increases the danger of mould growth in the future. Removal of this would then be required in the future.

Specialisation. There are a whole lot of “Carpet Cleaners” in this industry who do water damage work on the “side.” i.e. they aren’t those who take on this sort of repair everyday. Be aware of that. Repairing water damage to carpets is an art. Taking carpet off the gripper strips then reinstalling them needs to be taken on by a professional, otherwise carpets can be permanently damaged.

You might be wondering, how do I find a professional Flood Restoration techinician? Below I have listed some things to look out for when you call around for a carpet flood damage business:

How large is their Yellow Pages advertisement: This can signify how much business they are getting already. A full-size Yellow Pages ad slot can cost around $50 000. If they have invested in a large ad, you can at least have some assurance that they will deliver the goods.

Where do they show in Google? The higher they rate in Google, the more “online votes” there has been for their business.

What Qualifications do they have? The foundational qualification they require is a IICRC qualification about Applied Structural Drying and Water Damage Restoration.

Do Insurance companies hire them for their carpet damage jobs? This is a top indicator. If insurance companies use them, the business is bound to be excellent at their skill. Insurance companies generally use the companies that grant them the best value for their money.

How much Equipment do they have? They should at least own 100 Air movers. If they own this many, this probably means that they have been running for a good while. Our business took 8 years to acquire that many wet carpet drying air movers.

What type of commitment can you get out of them on the phone? See if you can pin them down to a set price for water extraction, water removal and initial inspection. If they wouldn’t give you a price for this at the least, you know they are not willing to assist you, so look elsewhere.

Response Time – Our Water Damage business in Brisbane operates to a 59 minute response time for water damage emergency. The restoration needs to be done ASAP. Mould can grow in a 24 hour period.

If you go by these tips you are sure to locate a Flood Damage Restoration business who can do the job right.

If you have carpet water damage Brisbane, call us for flooded wet carpet drying. Brisbane storm season is approaching and you may need storm damage carpet cleaning. Brisbane and surrounding areas serviced.

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